Shipping Countries: Australia, Estonia, Czech Republic, Bulgaria, Poland, Austria, Malta, Spain, Lithuania, Ireland, Greece, France, Slovenia, Romania, Germany, Netherlands, Finland, Denmark, Croatia, Portugal, Belgium, Italy, Luxembourg, Latvia, Hungary, Sweden, Slovakia, United States (US), Canada, New Zealand

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Ready to ship in 1-3 business days

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Shipping Policy

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We aim to send spiders to you as soon as possible.

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Refund Policy

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We accept returns only in the following situations:
The item arrives damaged, defective, or faulty
You received the incorrect item
We do not accept change-of-mind returns.
You must contact us within 30 days of receiving your order to request a return.

To request a return, please contact us
and provide:
Your order number
A description of the issue
Clear photos or videos showing the damage or incorrect item
Our team will review your request and advise on the next steps.
If the item is confirmed as damaged, faulty, or incorrect, the customer is responsible for return shipping costs.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.
Once we receive and inspect the returned item, we will determine whether you qualify for:
A refund,
An exchange, or
A replacement item
This decision is made case by case, depending on product availability and the nature of the issue.
Refunds (if approved) will be processed to your original payment method.
To protect product integrity, the following items cannot be returned:
Used card games
Items missing original packaging or components
Gift cards or promotional items
Clearance or final sale items
Merchandise that has been worn, washed, or altered
If you want this section tailored more precisely, tell me what types of merch you sell (shirts, accessories, etc.).

Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this policy limits your rights under the ACL.